Job description for Customer Service Executive at Swiggy
Swiggy is hiring for the Customer Service Executive position in which candidates can work from home.
Post: Customer Service / Support Executive.
Process:- It is a Blended process (voice Process) meaning that candidates need to work in data entry as well as calling process.
Note:- Work From Home.
Salary :- 10,000/- to 12,000/-
Language Mandatory:- Candidate must be proficient in communication in Hindi & English.
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Roles and Responsibilities
- This is a premium voice process for enterprise business of our telecom partner
(Customer Service) - Graduation with Min 6 month Relevant experience (Calling/Customer service Exp) is mandatory for thsi role.
- Candidate must be flexible to work in any shift which will be Rotational.
- Working days 6 days working
- Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be to take week off other than Sunday.
Mandatory :- In order to join this role candidates should be having a personal computer with below mentioned configurations.
Operating System – Windows 10 and above
RAM :- Min 8 GB
Internet :- Wired Broadband (Download speed min 20 mbps , Upload speed min 20 mbps.)
Processor :- i5 and Above
Webcam:- Required
USB Headset
24/7 Rotational Shifts (Male & Female both)
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Contact HR
Role: Customer Service
Industry Type: BPO / Call Centre
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations – Other
Education UG: Any Graduate
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