Service Desk Hiring In Zones India : Discover exciting job openings in Zones as they seek to fill positions for their Service Desk team in India. Join Zones and be part of a dynamic environment providing exceptional support and solutions. Explore the latest hiring opportunities for the Zones India Service Desk Job and take your career to the next level. Read more

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Table of Contents

Job Description

Post Name – Service Desk
Job type – Work From Home
Qualification – BSc (IT, Computer) or B.Tech/BE, BCA, MTech, MCA, MSc (Computer)
Experience – 0-6 Months
Salary – Rs.32,000 Per Month

Responsibilities of Service Desk

Escalate: Refer unresolved issues to higher-tier support.
Feedback: Share customer feedback with relevant teams.
Problem-Solving: Use SOPs/KBs to find solutions.
Process Improvement: Identify and propose process/KB enhancements.
Logging: Document issues and resolutions.

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Requirements for Service Desk

Tech Savvy: Strong understanding of computers, mobile devices, and other tech.
Problem-Solving: Quick diagnosis and resolution of basic tech issues.
Customer Focus: Excellent customer service skills.
Technical Skills: Knowledge of Windows OS, hardware/software troubleshooting.
Communication: Effective communication skills, both verbal and written.
Teamwork: Ability to collaborate effectively with team members.

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Application Process

All the interested candidates can apply through the link given below.

Application link

Application Fee

There will be no fees charged for this Post. Please keep in mind of any fraudulent attempts that may request payment for job applications.

हमें यह उम्मीद है कि आपको यह जानकारी उपयोगी लगी होगी! अगरआपने कुछ मूल्यवान सीखा है, तो इसे अपने दोस्तों, परिवार और सामाजिक नेटवर्क के साथ साझा करने पर विचार करें।

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