Customer Support Executive Hiring in Testbook

Customer Support Executive Hiring in Testbook 2024: All the eligible candidates can apply. To get further information about Testbook hiring and all other details about these posts are given below. Read more

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Job Description for Customer Support Executive

• Post Name – Customer Support Executive
• Job type – Work From Home
• Qualification – Any Graduate
• Experience – Freshers/Experienced
• Stipend – Rs. 32000 Per Month

Responsibilities of Customer Support Executive

• Automated provisioning, online billing, order tracking, and account management.
• Gathering and implementing customer feedback.
• Identifying opportunities for cross-selling and up-selling.
• Handling inbound calls, emails, and online chats.
• Tracking and reporting customer care performance.
• Maintaining accurate documentation.
• Collaborating with other departments to resolve issues.

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Requirements for Customer Support Executive

• CRM system proficiency.
• Mediation and conflict resolution skills.
• Excellent communication (written and oral)Strong interpersonal skills.
• Proficiency in Excel, Word, and PowerPoint.
• Exceptional customer service.
• Ability to multitask and prioritize.
• Strong problem-solving abilities.

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Application Process

All interested candidates can apply in the link given below by filling required details.

Application link

Application Fee

There will be no fees charged for this job application. Please be aware of any fraudulent attempts that may request payment for job applications.

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