Blog

Concentrix is Hiring for Operations representative | Work from Home/Office | Apply Online | Salary up to 25000/-

Concentrix is hiring for several operations representative. Concentrix is a global technology and services company specializing in customer experience (CX) solutions. All eligible candidates can apply online. Read more

Job Summary for Operations Representative

An Operations Representative job is to focus on providing customer service support (work from home/office) posts. All interested candidates can apply up to (29-05-2024). For more detailed information about the vacancies, salary details, educational qualifications, results and all other information is mentioned below.

Join Telegram | Join WhatsApp Channel

Job Description for Operations Representative

Job title: Operations Representative
Job type: Full time
Qualification: 12th Pass
Location: Across India
Salary: Up to 25000/-

Roles and Responsibilities for Operations Representative

Answering customer queries and concerns about products or services offered by Concentrix’s clients.
Make sure services delivered to our customers meets performance indicator.
Following established protocols to ensure consistent and high-quality customer interactions.
Resolve customer requirements.
The ability to interact with customers professionally and empathetically.
Listen to customer needs and concerns.
Take part in activities designed to improve customer satisfaction and business performance.
Offer additional services.
Generating basic reports on customer interactions or service requests to support the team and management.
Track document and retrieve information in call tracking database.

Join Telegram | Join WhatsApp Channel

Key Skills Required

Excellent customer service
Stay updated with new update program information in the field
Strong computer skills
Flexible to rotate shifts if needed
Strong verbal and written communication skills
Highly competent in Microsoft Office
Strong attention to detail
Ability to read and interpret information
Strong presentation skills

Application and Selection Process

All eligible candidates can apply online from the official website or from the link given below. Last date to apply is 29-5-2024. The candidates are selected on the basis of assessment test and virtual or field interview. If candidates are selected, they will be informed via registered mobile number or email.

Application fee- There will be no application fee for any candidate.

Apply for Operations Representative- Click here

Join Telegram | Join WhatsApp Channel